About Us

About Professional Transcription Services, Inc.

Prior to starting this service in 1993,  Casey O’Rourke spent 10 years consulting with Hospitals and Clinical Practices for Dictaphone Corporation.  Mr. O’Rourke has expertise in productivity models including Time and Motion studies.

Our Mission

Our mission at Professional Transcription Services is
Total Customer Satisfaction.

Each of our employees is educated with a Total Customer Satisfaction orientation.  Moreover, from your initial contact through the delivery of the finished product, our goal is to provide you with the best service available. Proudly, this has afforded us the opportunity to service multiple clients on a continuing basis since our inception in 1993.  As we are in the communication business, we have ongoing dialogue with our valued customers to insure their ultimate satisfaction with us and our services.

We are a U.S. based service, 100% owned and operated within the Continental United States. We do not send our transcription work offshore.

Our rates are very competitive and get better when monthly volume considerations are integrated.

Contact us today for a free consultation at